At SinglePlatform we work hard & play hard! Our people are a big part of our success, so we want to introduce you to them.
Today, we interview our Training Manager Joe Sclafani. Learn more about him & his contribution to SinglePlatform in our Q&A below!
What is your role and what is your favorite part of your job?
Since last October, I have been a Sales Training Manager. I really enjoy working on improving the sales process through innovation, which is one of our core values. As much as I like working "on" the business, the greatest reward I currently see is helping shape new sales professionals into sales rockstars by sharing my knowledge and experience with them. There is no greater feeling than coaching a brand new sales rep into completing their first sale which helps them professionally as well as helps our customer, the small business owner.
How did you get started at SinglePlatform?
I learned about SinglePlatform from a friend who was working at SP. I knew I wanted to be in sales because of the potential to make a lot of money, and my referral told me with hard-work the potential income would be limitless. Before SinglePlatform, I owned a restaurant so I know the challenge that restaurant owners have when trying to gain visibility for their business, their menu, and their location.
What positions have you worked in within the company?
My career path at SinglePlatform has been rewarding, challenging, and most importantly, fulfilling. I started as an entry level sales representative and throughout my career had the opportunity to test new initiatives across the business with the goal of improving our process, our product and our business overall. I have been fortunate to work closely with the sales leadership team and learn how a sales organization functions while learning how to overcome obstacles. The skillset and general business knowledge that I have accumulated has helped me to become a sales training manager at SinglePlatform.
What is your favorite part of SP in general?
My favorite part of SinglePlatform is working alongside some of the most talented and fun people this city has to offer. Most sales reps on our team have no sales experience before starting at SinglePlatform so, although we may not have been the most talented sales representatives when we started off, the transformation that I experienced personally and what I’ve seen from my teammates are really cool to see. I have met some of my best friends at SinglePlatform and seeing them evolve both at SinglePlatform and where they have taken their career elsewhere is amazing.
As a sales trainer, what are your main goals for new classes of students?
As a sales training manager my number one priority is providing newer reps with the necessary tools to learn and improve at the job. With that being said, I try and make the process as fun and enjoyable as possible. We have a strong work-hard-play hard mentality here and I personally believe the happier a person is, the more successful they can be.
Did you come from the NYC area, or did you travel here because of work?
I grew up in Pearl River, New York. I never would have dreamed that I would have an opportunity to live in one of the greatest cities in the United States, but because of SinglePlatform I have been living here for the last two years, which has been an incredible experience.
What is your favorite restaurant in NYC?
My favorite restaurant in NYC is O'Hara's Restaurant and Pub located on 120 Cedar Street, NY NY 10006. The food is great, the staff is amazing and the atmosphere always has good vibes. Not to mention they are a SinglePlatform customer!
When you're not at work, what are some of your hobbies?
When I am not at work my favorite hobby is seeing my family. The work-life balance SinglePlatform provides is incredible. I am able to go golfing with my brothers (when the weather is nice!) or out to eat with my sisters. I come from a large "close knit" family and the more often I can see my parents and siblings the happier I am.
What piece of advice would you give to people just starting out at SP?
The biggest piece of advice I can give people just starting at SP is to put in the hard work and the effort. For many, this is the start of their careers and the skills you will learn at SP will be the foundation for the rest of your career. Take it seriously, work hard, learn and you'll be able to do anything!
What is something unique about you that others may not know?
Something unique that people may not know about me is I've hustled my whole life. I started working at bars as restaurants at a young age, got my real estate license early on, and was also involved in managing and running a restaurant. Life is about grit and getting it done. Opportunity is out there and you just need to figure out what best fits you. Never stop trying!