It can sometimes feel impossible to keep up with the demands of the day-to-day grind of the hospitality industry, especially because of the fast-paced nature and constant focus on customers. Thankfully there are some great technology tools available that can help ease some of the workload - anything from staff learning and scheduling rosters to taking your menu digital - all to ensure that your days are more productive.
We highlight 5 handy hospitality industry tools you should be using now:
Organizing your team’s roster can often be challenging, particularly when your staff don’t work regular hours. The clever thing with 7Shifts is that their cloud platform allows you to auto-schedule your staff based on their availabilities and create custom templates to suit your business, making it easy to coordinate your team. To take it one step further, you can also use their platform to manage sales and labor costs.
Finding qualified seasonal staff is a common problem in the hospitality industry, where you may just need temporary staff for a one-off event, or a short contracted period. Sidekicker is an on-demand staffing platform that helps resolve this issue. Their database has over 11,000 experienced staff in hospitality, promotions, events, business administration, and retail. Staff profiles are detailed, rated and reviewed so that employers can easily find the right people for the job.
Learning and upskilling should always be a priority for every hospitality professional, particularly as the industry faces a skills shortage. Typsy’s online learning platform offers hospitality businesses, staff, and schools the ability to assign professional hospitality courses and lessons with their 350+ video library. Users can learn essential industry skills in areas of culinary, beverage, service, marketing, and business. Courses are led by world leading hospitality professionals, including champion baristas, restaurant consultants, restaurateurs, and chefs.
4. ScreenCloud (Digital menu app)
Digital menu signs are beneficial for restaurants with certain concepts. Of course, you probably wouldn't consider using them in a fine dining establishment, but they work really well in a fast-casual setting. Digital signage is not only aesthetically pleasing, it makes it easy to update information on menu items, discounts, and more.
With ScreenCloud’s menu feature, users can easily create, edit and customize digital menus in real time and manage it remotely for in-store display. Their software is also compatible with plenty of devices, meaning it can be displayed nicely across most screens within venues.
Having the right point of sale system in your hospitality business is crucial for efficiency and a smooth operation. It's also important for your POS to be industry-specific in order to ensure it can meet the demands of our industry. There are plenty of point of sale systems out there, but not all are geared toward restaurants and hospitality. Upserve is tailored to the restaurant and hospitality industries. Aside from basic POS functions, Upserve features like mobile payment, marketing tools, inventory control, and more.
Using online tools in your hospitality business definitely has its benefits - it’s efficient, saves time and it’s cost effective. By incorporating these tools you’ll increase productivity and have more time for priority areas in your business. Why not give these a shot?
About the Author: Glennise Pinili is the Social Media/Marketing Coordinator at Typsy, which is an online learning platform for hospitality businesses, staff and schools. Their bite-sized video courses help hospitality professionals skill up, serve the world better, and make every hospitality moment exceptional. Learn more at typsy.com, and follow them on Facebook, Linkedin, Instagram and Twitter.