Frequently asked questions about SinglePlatform
What is SinglePlatform?
SinglePlatform helps local businesses connect with and engage consumers by showcasing menus, products & services, photos, specials and more on the web's most popular sites and apps.
How much time will I need to spend on SinglePlatform?
You can choose to spend as much or as little time as your interest and time permits. Customer Success Representatives are available to help you set up and maintain your listings if you're short on time. If you want to control your content yourself, you have full access to your SinglePlatform dashboard any time. Either way, you'll reap the full benefits of your service.
Does SinglePlatform's content work on mobile?
Yes. SinglePlatform menus and product & service lists are optimized for mobile viewing. Additionally, we'll create a custom mobile page for your business so you can display your contact information, hours, menus and specials - all at no additional charge.
What social media channels does SinglePlatform integrate with?
SinglePlatform menus, product and service lists, announcements and photos are published out to your linked Facebook and Twitter profiles.
Will using SinglePlatform improve my website's SEO?
Using SinglePlatform will make your menus or service lists easier for search engines - and customers - to find. Unlike a PDF, which cannot be crawled for specific keywords, SinglePlatform provides searchable, text-based menus and lists of products or services. SinglePlatform also gives you the ability to make sure your listings are as accurate and complete as possible, providing more information for customers searching online.
Will SinglePlatform create listings for me?
We currently create listings on Google, Yelp, Foursquare, YP.com, Facebook, TripAdvisor and Zomato. Some publishers require owner verification on listings - we suggest you claim your own listings on these publishers. Claiming your listings will ensure a speedier pick-up time for your menus and also let you control all of the content on that listing. If there's a specific site that you'd like to be listed on, we're happy to assist you in creating that listing if it's with one of our publishers.
Can I put my menus or service lists on different pages on my website?
We can put a full, customized version on your site, which will match your site's branding and color scheme. When you update your information in your SinglePlatform account, it will automatically update on your website. We can also create a mobile-optimized site for you.
I have multiple locations, but only one website. How do I integrate locations-specific menus or service lists onto my site? What about mobile options?
If you have the same menu or list of products and services for all locations, you can embed your SinglePlatform content directly on your website in the HTML of your menus or services lists page. If you have different menus or service lists, you can embed them on the corresponding location page of your website. We can always give your website developer API access to format your content in whatever way is most convenient for you. Your mobile page will be create with buttons that link to your other locations so that visitors can see all of their options in one place.