Finding success with SinglePlatform and OpenTable

Managing menus across the web

Maintaining accurate information online in the fast-paced world of the food industry often loses priority when running a restaurant. Sanjay Gujral, owner of Catch, felt overwhelmed with all of the sites and apps listing his restaurant. After finding out about SinglePlatform, a one-stop shop for managing online presence, he says his life is easier. “I can make changes to my menu, add announcements, and feature specials across all sites with the click of a button.”

Catch's challenges

Difficulty updating menus online, due to lack of technology

Inconsistent access to OpenTable's menu editor

Inability to ensure customers had access to specials & announcements

Lack of accurate menus for customers making reservations on OpenTable

 
 
 

Located in the lively Castro District of San Francisco, Catch has been serving locally sourced seafood and seasonal menu items to the public for over 13 years.

Why SinglePlatform?


“Because I’m not super tech-savvy, updating each individual account every week was challenging, but I knew the restaurant needed online exposure,” Sanjay explains, “we may not be in downtown San Francisco where people are, but once we get them into the building, we know we have a loyal customer.”

— Sanjay Gujral, owner–Catch, San Francisco

 

SinglePlatform and OpenTable

The missing link

Prior to the SinglePlatform-OpenTable partnership, Sanjay lacked “consistent access to update the menu on OpenTable to provide customers with the most accurate information.” Because of the partnership, “Catch is now capable of achieving the online presence it needs, while providing the most up-to-date information.”

Sanjay recognized that because there are 480,000 restaurant reviews and 16 million diners seated each month through OpenTable, accurate menus on the site were essential to attracting new and returning diners looking to make their next reservation.

 

Attracting new customers with the partnership


“The new partnership between SinglePlatform and OpenTable ‘allows maximum exposure’ for restaurants everywhere, and is “a key aspect in getting new customers through Catch’s front doors.”

— Sanjay Gujral, owner–Catch, San Francisco

Catch's online listings powered by SinglePlatform

Check out where Catch’s menu is kept up to date across SinglePlatform’s publisher network:

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