Why You Need To Stop Using PDFs On Your Restaurant’s Website. Now

Using a PDF to display your menu on your website can prevent customers from finding your restaurant when they search for a place to eat on discovery sites like Google, Yelp or OpenTable. If you don’t appear in the search results on those sites, you could be losing customers.

To many restaurant owners, it seems easier to make a PDF menu and use it in the business and online, one and done. Unfortunately, important menu information on PDF menus is virtually invisible online to search engines like Google and Yahoo!…and PDFs are difficult to read on mobile devices.

While a PDF menu appears to save you time, you are actually making it harder for customers to find your restaurant in addition to creating a difficult online experience.

Manage your menus online and make it easier for consumers to find your restaurant 

For your restaurant to show up when consumers search online for where to get their next meal, Google and other discovery sites have to add your business details, like what is on your menu, to their index. It works just like the index in the back of a textbook, a guide for finding all the information you need quicker and easier. 

Google’s index lists all the webpages, but only lists the information on those webpages its processor can read, then ranks their relevance. When hungry consumers search online for food they crave, like “gluten-free tacos,” “best cheeseburger” or “brunch near me,” Google searches its index to find those menu items and brings them to the top of their search results.

Can search engines index PDFs? Kind of. 

Properly formatted websites also include structured data markups (known as schema.org vocabulary) that help search engines read key information like business hours, your address, and your specific menu items.

When the discovery sites have the correct information about what is on your menu, then customers searching by menu item can find your restaurant right away. This makes it easy for hungry consumers to decide on a place to eat, get directions and head to your website for more information.

On PDFs all that information gets lost. To search engines, your beautifully designed menu looks like a long string of text, and customers won’t be able to find critical menu information about your business. Unless your restaurant has “gluten-free tacos” in your name, you lose that customer.

Optimize your menu in html to help customers find the food they crave, fast.

Experience matters more than branding

PDF menus are great for visually pleasing layouts and custom logos that define your brand. But your website page gives you more space for the drool-worthy food photos that influence 60% of customers. Website pages with PDF menus load slower with those than text and add friction to the customer journey.

And besides, if customers order delivery through online platforms or make a reservation on OpenTable, they’re not going to see your branding. It’s more important that your menu information is easy to find and consistent everywhere, especially on third-party platforms like Facebook, Yelp, OpenTable, TripAdvisor and Google. 

 

Ditch PDFs and save time on updates.

It might seem faster to just use one version of your menu, but PDF menus can actually cost you hours to maintain. To change prices or replace a menu item, you have to edit the original file and reupload it. But other websites, like Zomato and Foursquare, will already have pulled the old information and published it on their third-party sites. It’s a hassle to fix your menu information everywhere so customers get the accurate menus they need.

This is where SinglePlatform will save you time.

To make updates fast, SinglePlatform offers a flexible one-stop-shop solution to keep all of your menus fresh and relevant. We make sure your online menu is correct everywhere, so it’s easy for customers to find you on the web.

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To learn how we can keep your online menu accurate and looking good on every platform, click here to schedule a demo. On the call we’ll show you how SinglePlatform works, answer all your questions, and even start processing your menu. 

It’s easier than you think—and seriously, we do all the work.

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The Overwhelming Number of Places Where People Can Find Your Menu

Google, Bing, Yahoo!, Facebook, Yelp, Foursquare, OpenTable, YP, TripAdvisor… Hungry consumers are searching these websites for where to eat their next meal.

Is your restaurant’s menu there, along with all the dishes you offer, photos, prices and catering options?

People use those apps, review sites, and search engines to look for where to get their next meal (“best grilled cheese near me”), where to meet friends after work (“happy hour specials”), and catering options for office and holiday parties. When a customer is deciding where to dine, your menu is the most important information they need.

To help your business show up on top of menu and food searches online, you need to give consumers the information they’re looking for in the moment that matters: when they’re making a decision about where to eat next. That means having up-to-date menus on ALL the sites that people use to choose where to dine.

If you want to attract new customers and ensure they find the information they need, the first step is to get control of your menu on all of the sites listed above, known as “publishers.”

The problem is that these “publishers” are just the top of the pile. To verify business information, popular sites like Google also check other discovery websites, review sites and networks to see if their information matches all the information available about your business.

Because most business owners aren’t like you, trying to get control of their menu online, sites like Google have to pull information from other places, like review sites, outdated information from aggregators, and even customer suggestions.

There are hundreds of sites, apps, maps and networks online that host information about your business. It would take a Herculean effort and hundreds and hundreds of hours each year to claim and update every single one of them. That’s time that you could better use to actually run your business, organize payroll, manage employees, source better pricing from your vendors, or fix the sink that just started leaking…

The right software can help you get control of your menu online and publish it all over the internet. The right software makes it easy to update your information everywhere, whether you need to run a special holiday promotion, promote a new menu item, or change your entire menu.

SinglePlatform has a network of more than 100 publishers to whom we can send your updated, accurate menu every time you make a change. We’ll even do the work for you. All you have to do is send us a quick email with the changes and our customer service team will update all of your online menus, everywhere they live online.

Do you want to ensure customers get the information they need about your menu when they are searching for a restaurant online?

Do you want to save hundreds of hours and focus on running your business?

Do you want more hungry consumers to find your restaurant today?

Get Started Today

Update Your Summer Menu Online Before You Miss Out on More Business

Americans blow more money dining out in the summertime than the rest of the year, a new survey from MarketWatch finds.

87% of Americans spend more money on dining out in the summertime than any other time of the year. This includes both local dining and eating out while traveling on seasonal vacations.

According to statistics released by Capital One, dining at a restaurant is a top priority for spending in the US. In fact, 65% of people’s budget, up to 77% for millennials, is going towards dining experiences.

Consumers look at menus online before choosing a restaurant.

Knowing the importance of menu information to your customer’s journey, we examined 1.2 million menu views from more than 950,000 unique locations across all of 2017 and 2018. From that study, we discovered that June into July represents the last increase in menu views until October.

People are dining out in the summer and they are looking at menus on sites like Google, Yelp and Facebook before they ever even get to your website. If you are not in control of and updating your online menus in all the places people are searching for where to eat in the summer, you are losing customers to your competition.

Update your restaurant’s menu online now, before the summer begins and every time you add or subtract an item on it ensures that customers will be able to find your restaurant when they are making plans to spend money at restaurants over the summer.

 

Here is more info on U.S. Summer dining trends that can help you plan to attract more customers into your restaurant during the warmest months of the year.

 

Need to up update your Summer menu on sites like Google, Facebook, Yelp, TripAdvisor and more?

Get Started Today

How to Boost Incredible Restaurant Revenue with Catering Menus

While restaurant industry growth creeps along year after year, a new study shows that the catering business is booming.

According to Restaurant Dive, catering grew 50% faster than overall restaurant sales in 2018. Catering allows you to reach a new audience of businesses and party planners with the same menu items, kitchen, and staff you already have — and best of all, you know the exact costs and profit margin of catering orders!

Don’t let this explosive opportunity pass by.

Create a special catering menu to reach customers who are looking to make large repeat orders. Customers can fall in love with party platters of your deli sandwiches, hot pasta dishes or passed hors d’oeuvres while you could add up to 18% of your total sales. Not to mention, if they love it they can come back to your restaurant even after the event is over.

If you already have a catering menu, make sure it’s complete and up to date online.

Restaurant Dive’s survey found that 61% of restaurants said their catering orders came primarily business-to-business (B2B). When customers plan an office event or party, their first step is to look for catering options on search sites like Google, Yelp or Bing. In the midst of their busy work day, B2B customers need to be able to find the information they need, when they need it, or they’ll choose a more convenient catering option.

An accurate online menu allows potential customers to discover your restaurant and explore your options before they decide to order.

Only 20% of online searchers look for a restaurant by name: instead, customers are looking for the options they need, like “catering near me” or “party catering with delivery.” Without an online menu, you lose opportunities to be discovered by customers.

Unfortunately, creating and posting your menu to your website isn’t a one-time effort. Your online menu also lives on other third-party sites like TripAdvisor, YP and Foursquare who pull your information and post it on their websites, which can spread old information about discontinued menu items and pricing.

Customers will get frustrated if they find an out-of-date menu on sites like Google, and call to order without knowing your prices have gone up. To make your restaurant easier to find online, you need to update your catering menu everywhere, every time you tweak a price or add a new dish.

SinglePlatform can help you get your catering menu and all your menus online in all of these places in only a couple of minutes.

With one convenient platform, you can quickly log in and make a change to update all over the web, or just send us the updates and we’ll do the work for you. Your catering menu is a powerful tool to attract new customers — make it easy for event planners to choose you.

Get Started Today

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